Posted By SpiderIT - 2 Minute Read

Who Are MW Surfacing?

At SpiderIT, we provide tailored IT support and solutions designed to meet the unique needs of businesses in Norwich and Norfolk. Our approach ensures seamless technology integration, enhanced security, and improved efficiency, empowering businesses to focus on growth while we handle their IT challenges.

Overview:

MW Surfacing, a leader in surfacing and paving solutions in the UK, faced challenges with outdated IT systems and needed robust IT support. They partnered with SpiderIT for a comprehensive overhaul of their IT infrastructure and effective management of their three business websites, as detailed in this case study.

Client Background:

MW Surfacing has a distinguished history in the surfacing and paving sector, providing varied solutions across the UK. Recognising the need for strong IT support and an impactful online presence, they aimed to bolster their growth and maintain their reputation for quality and professionalism.

Challenge 1.

  • Outdated IT Infrastructure: Inefficiencies and disruptions plagued their existing IT systems.

Challenge 2.

  • Inadequate IT Support: The lack of prompt, effective IT assistance led to extended operational downtime.

Challenge 3.

  • Backup Systems: The business relied on outdated backup that lacked automation and rapid recovery.

At SpiderIT, we specialise in delivering expert IT support, Web Design, and Digital Marketing Solutions tailored for businesses across Norfolk and beyond. As a dedicated Digital Agency, we help companies enhance their online presence, streamline IT operations, and implement effective strategies that drive growth. From building high-performance websites to managing Secure IT Infrastructures, we ensure businesses stay competitive in an ever-evolving digital landscape. Whether you need Bespoke Web Development, SEO Optimisation, or Reliable IT Support, SpiderIT provides scalable solutions designed for efficiency, security, and long-term success.

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Conclusion:

SpiderIT partnered with MW Surfacing to modernise their IT infrastructure and enhance their digital operations. This collaboration addressed key technical challenges while streamlining productivity and data security.


Solution

  • Microsoft 365 Implementation: We introduced Microsoft 365 as their primary email and collaboration tool, enabling seamless file sharing and communication across their team. With cloud-based file storage employees can securely access and collaborate on documents from anywhere. Additionally, enterprise-grade email security, spam filtering, and multi-factor authentication (MFA) were implemented to protect against unauthorised access & attacks.

  • Antivirus & Email Security: To further safeguard MW Surfacing’s IT infrastructure, we deployed endpoint security across all devices. This provides advanced protection against malware, ransomware, and cyber threats. Combined with email security solutions, their business is shielded from attacks, ensuring safe and reliable communication.

  • Offsite Cloud Backup: To ensure data security and business continuity, we implemented an automated offsite cloud backup solution. This eliminated the need for manual backups while providing frequent data protection and rapid recovery options in case of system failures or cyber incidents.


Impact

By integrating these solutions, MW Surfacing now benefits from a more efficient, secure, and scalable IT environment. Their team can collaborate effortlessly, data is protected against cyber threats, and business operations can continue seamlessly in the event of disruptions. With advanced security measures in place, MW Surfacing has peace of mind knowing their IT infrastructure is resilient and future-proof.

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